The results for Multitest state that its efforts to take ownership of its customers’ businesses are highly valued. Furthermore, Multitest’s vision to provide added value through delivering highly innovative products resulted in excellent ratings for technology leadership.
Multitest uses this feedback to continuously improve customer orientation, quality and performance. It is an established part of Multitest’s quality assurance program and is complemented by additional in-house customer surveys and standard customer feedback procedures.
VLSIresearch is a leading provider of market research and economic analysis on the technical, business and economic aspects within nanotechnology and related industries. The company is known for its unparalleled accuracy, innovation in market research and its sharply focused insight into the rapidly changing landscape of the industries covered.
For more information about VLSIresearch’s Customer Satisfaction Survey, visit http://www.vlsiresearch.com
Multitest (headquartered in Rosenheim, Germany) is one of the world’s leading manufacturers of test equipment for semiconductors. Multitest markets test handlers, contactors, and ATE printed circuit boards under the brands Multitest, ECT Interface Products, and Harbor Electronics. Globally more than 700 employees serve our customers in offices and branches in North America, Singapore, Malaysia, the Philippines, Taiwan, China and Thailand.