Experienced Engineer

Qualifications / Skills:
Maintain and repair X-Ray inspection equipment
Maintain Surface Mount Manufacturing Systems
Full DEK OEM equipment training
Train Surface Mount Technology, Semiconductor, and Solar Photovoltaic operators and engineers
Maintain Wave Soldering Equipment
SMT machine programming with Unicam and Circuit Cam software for Mydata, Quad, Juki, and Phillips pick and place machines
Controls experience (PLC's and PC based controls)
Install and configure Red-Hat Linux and Microsoft operating systems
Office Productivity Software (Star office, Microsoft office, and Lotus Notes)
Build and install secure office networks with LAN and WAN topography
Use CAD software to design manufacturing tools
Keep good relations with customers
Dell PowerEdge server
Pneumatics controls experience
Mechanical experience
Uninterruptible Power Supplies
Network switches

Ronald Dean 201 Van Aernem Rd., Ballston Spa, NY, 12020 Home Phone (518)866-3483 Cell Phone (518)944-3255 E-mail ronald.e.dean@gmail.com Objective: To join with an enthusiastic and energetic team to solve problems and prevent problems with electronic related machinery. Qualifications / Skills: Maintain and repair X-Ray inspection equipment Maintain Surface Mount Manufacturing Systems Full DEK OEM equipment training Train Surface Mount Technology, Semiconductor, and Solar Photovoltaic operators and engineers Maintain Wave Soldering Equipment SMT machine programming with Unicam and Circuit Cam software for Mydata, Quad, Juki, and Phillips pick and place machines Controls experience (PLC's and PC based controls) Install and configure Red-Hat Linux and Microsoft operating systems Office Productivity Software (Star office, Microsoft office, and Lotus Notes) Build and install secure office networks with LAN and WAN topography Use CAD software to design manufacturing tools Keep good relations with customers Dell PowerEdge server Pneumatics controls experience Mechanical experience Uninterruptible Power Supplies Network switches Education: June, 2, 2000 ITT Technical Institute Murray, UT Associate of Applied Science Degree – Computer Electronics Engineering Technology GPA 3.3 June 2009 ITT Technical Institute Online Campus In progress Bachelors of Science – Information Systems Security Professional Experience: 9/2007 – 3/2009 DEK Screen Printer Company (DEK International) Rolling Meadows, IL Field Service Engineer Installed about 10 new DEK screen printers use in the SMT, Semiconductor, and Solar Photovoltaic industries Trained operators and engineers how to use and maintain equipment Performed and help sell over 20 annual service contracts to customers to help them save cost on maintenance Maintained over 100 different customer accounts in the East Coast United States area with a focus on 100% customer satisfaction Focus on first call resolution for the customer Worked close with the DEK USA and DEK international help desk to resolve issues Helped customers improve their quality and line through put for their products Ronald Dean 201 Van Aernem Rd., Ballston Spa, NY, 12020 Home Phone (518)866-3483 Cell Phone (518)944-3255 E-mail ronald.e.dean@gmail.com 1/2007 – 9/2007 Suntron Corp Phoenix, AZ Surface Mount tech / Engineering support tech Proto-type development Program and operate SMT machines (Mydata and Phillips) 10/2006 – 1/2007 Cyclone Communications Tempe, AZ Cable TV and High Speed Internet Technician Install Cable TV Troubleshoot Cable TV and High Speed Internet Focus on resolving trouble calls the first time 10/2004 – 10/2006 Comtech EF Data Tempe, AZ Manufacturing Engineering Tech Program MyData and Juki SMT Machines Write procedures for SMT and waveflow machines Train technicians on Circuit Cam software for SMT machine programming Resolve machine assembly problems down to the component level 2000 – 10/2004 Suntron Corp Phoenix, AZ Surface Mount tech / Engineering support tech Proto-type development Program and operate SMT machines Genrad flying probe machine experience Bed of nails (ICT) test experience 1999 – 2000 Sento Technical Services American Fork, UT Computer Phone Customer Service Support Tech Fix systems problems over the telephone Interface with customers Focused on first call resolution Maintained good customer relations 1997-1999 Clear One Communications (Gentner Communications) SLC, UT Test and Repair Tech Troubleshoot and repair audio conference and radio station equipment Quality Assurance Assist engineers with debugging tests for their products Assisted with converting from batch manufacturing to cell line manufacturing Awards received: Eagle Scout Award, On-time bonus, Quarterly performance bonuses References available upon request