Jun 21, 2010 
Technology services offered by Computrol are varied and expansive: turnkey electronics contract manufacturing; complete electronics assembly; single- and double-sided PCB assembly; cable assembly; wireless harness assembly; supply chain management; SMT, through-hole and mixed PCA; BGA assembly; press-fit and backplane assembly; electro-mechanical and subassembly builds; complete box builds; flying probe test, in-circuit test, and functional test; and RoHS compliant/lead-free procurement and assembly.
Additionally, electronics manufacturing services include combined quantity purchasing; raw materials procurement and management; finished goods inventory management; JIT delivery; ERP controls; and personalized account management.
As part of its core services, Computrol customers receive personal, one-on-one attention from a single customer support specialist within the company. That specialist is the customer’s point of contact for all facets of the job, alleviating the challenge of dealing with multiple departments to initiate changes or obtain information. The specialist works in proxy on the customer’s behalf to ensure that each step of the process meets or exceeds expectations. Additionally, the specialist works closely with a backup support person to maintain the highest level of customer support and satisfaction at all times.
“We are committed to total customer satisfaction by providing the highest quality of products and services in the industry,” said Jon Hanson, Sales & Marketing Manager. “We achieve this by understanding customer needs and by consistently meeting and exceeding customer expectations.”
Computrol maintains an environment of continuous improvement in every element of business and it empowers employees to achieve their best in individual performance and teamwork. It also is certified in ISO 9001-2008 and ISO 13485 as well as being lead-free RoHS compliant.
The company’s electronics contract manufacturing expertise allows customers to realize significant improvements in cycle time, asset utilization, reliability, flexibility, and responsiveness. These objectives are achieved through integration of modern systems and processes, highly skilled and experienced people, fact-based process management, and continuous improvement.
As part of its continuous improvement strategy, Computrol recently purchased the Valor Division of Mentor Graphics’ vPlan, vCheck, and DFM software tools. These help in online documentation, production routing control, machine programming, manufacturability validation, and SPC data collection and reporting. vPlan is for complete SMT planning, programming and data management, multi-vendor line balancing, program optimization and process setup documents. vCheck is a complete PCB quality management solution with AOI/ICT direct interfaces, enforced WIP tracking, repair loop monitoring and control, paperless factory — including synchronized delivery of detailed work instructions for board and system level assembly — and full-quality data collection with a business intelligence infrastructure, enabling Web-based dynamic reporting for full system genealogy. The DFM software tools bring designers and the manufacturing supply chain together. The platform rationalizes the requirements of the design engineer and manufacturers who need to build products at a rapid pace and with the highest quality. The Valor DFM solution is comprised of more than 700 design checks, covering all stages of the design process.
Computrol’s purchasing abilities, using its complete ERP system, are enhanced by the total commitment of its materials vendors’ support, whether the material is in ample supply or on allocation. The company’s procurement professionals source materials on a worldwide basis to ensure the best combination of pricing, availability, quality, and delivery. The common parts of customers’ jobs are combined to leverage price and delivery. By combining common parts into large quantity buys from vendors, Computrol can on pass cost savings and reduce delivery lead times to all customers.
For more information about Computrol’s services, visit http://www.computrol.com or call 208-887-1000.
Computrol, Inc., with manufacturing facilities in Meridian, Idaho and Orem, Utah, is a leading national provider of high-quality, low-volume electronics manufacturing capabilities, serving military, medical, aerospace, broadcast and general industry customers. For more information about Computrol, Inc., visit http://www.computrol.com
