SMT, PCB Electronics Industry News
  • SMTnet
  • »
  • Industry News
  • »
  • Computrol’s Electronics Manufacturing Services Provide Total Customer Satisfaction

Computrol’s Electronics Manufacturing Services Provide Total Customer Satisfaction

Jun 21, 2010

MERIDIAN, IDAHO ― Computrol, Inc., a world-class provider of mid- to low-volume, high-mix electronic manufacturing services to OEMS, announces that it handles dynamic engineering changes and quickly ramps up or down to meet changing product and volume demands in order to improve customers’ inventory costs, cycle times and, ultimately, the level of customer satisfaction.

Technology services offered by Computrol are varied and expansive: turnkey electronics contract manufacturing; complete electronics assembly; single- and double-sided PCB assembly; cable assembly; wireless harness assembly; supply chain management; SMT, through-hole and mixed PCA; BGA assembly; press-fit and backplane assembly; electro-mechanical and subassembly builds; complete box builds; flying probe test, in-circuit test, and functional test; and RoHS compliant/lead-free procurement and assembly.

Additionally, electronics manufacturing services include combined quantity purchasing; raw materials procurement and management; finished goods inventory management; JIT delivery; ERP controls; and personalized account management.

As part of its core services, Computrol customers receive personal, one-on-one attention from a single customer support specialist within the company. That specialist is the customer’s point of contact for all facets of the job, alleviating the challenge of dealing with multiple departments to initiate changes or obtain information. The specialist works in proxy on the customer’s behalf to ensure that each step of the process meets or exceeds expectations. Additionally, the specialist works closely with a backup support person to maintain the highest level of customer support and satisfaction at all times.

“We are committed to total customer satisfaction by providing the highest quality of products and services in the industry,” said Jon Hanson, Sales & Marketing Manager. “We achieve this by understanding customer needs and by consistently meeting and exceeding customer expectations.”

Computrol maintains an environment of continuous improvement in every element of business and it empowers employees to achieve their best in individual performance and teamwork. It also is certified in ISO 9001-2008 and ISO 13485 as well as being lead-free RoHS compliant.

The company’s electronics contract manufacturing expertise allows customers to realize significant improvements in cycle time, asset utilization, reliability, flexibility, and responsiveness. These objectives are achieved through integration of modern systems and processes, highly skilled and experienced people, fact-based process management, and continuous improvement.

As part of its continuous improvement strategy, Computrol recently purchased the Valor Division of Mentor Graphics’ vPlan, vCheck, and DFM software tools. These help in online documentation, production routing control, machine programming, manufacturability validation, and SPC data collection and reporting. vPlan is for complete SMT planning, programming and data management, multi-vendor line balancing, program optimization and process setup documents. vCheck is a complete PCB quality management solution with AOI/ICT direct interfaces, enforced WIP tracking, repair loop monitoring and control, paperless factory — including synchronized delivery of detailed work instructions for board and system level assembly — and full-quality data collection with a business intelligence infrastructure, enabling Web-based dynamic reporting for full system genealogy. The DFM software tools bring designers and the manufacturing supply chain together. The platform rationalizes the requirements of the design engineer and manufacturers who need to build products at a rapid pace and with the highest quality. The Valor DFM solution is comprised of more than 700 design checks, covering all stages of the design process.

Computrol’s purchasing abilities, using its complete ERP system, are enhanced by the total commitment of its materials vendors’ support, whether the material is in ample supply or on allocation. The company’s procurement professionals source materials on a worldwide basis to ensure the best combination of pricing, availability, quality, and delivery. The common parts of customers’ jobs are combined to leverage price and delivery. By combining common parts into large quantity buys from vendors, Computrol can on pass cost savings and reduce delivery lead times to all customers.

For more information about Computrol’s services, visit or call 208-887-1000.

Computrol, Inc., with manufacturing facilities in Meridian, Idaho and Orem, Utah, is a leading national provider of high-quality, low-volume electronics manufacturing capabilities, serving military, medical, aerospace, broadcast and general industry customers. For more information about Computrol, Inc., visit

May 18, 2017 -

Farid Anani Returns to Computrol as VP of Operations

Apr 03, 2017 -

Computrol Acquires Western Electronics LLC

Mar 06, 2017 -

Computrol Speeds Up Production with VJ Electronix XQuik II

Jan 10, 2017 -

Leading Midwest Contract Manufacturer to Debut New Test Capabilities at MD&M West

Jan 09, 2017 -

Midwest CM Computrol, Inc. to Discuss Its New Capabilities at APEX

Dec 18, 2016 -

Computrol, Inc. Speeds up Production Times with the Installation of Five New Intelligent Component Storage Systems

Sep 28, 2016 -

Computrol Receives a Global Technology Award for Its Updated Manufacturing Services

Jun 15, 2016 -

Computrol Expands Its Assembléon SMT Line

Jun 13, 2016 -

Computrol Triples Its Medium Volume Inspection Capability with Three Koh Young SPI Systems

May 09, 2016 -

Computrol Strengthens Its Functional Test Capabilities with a SPEA 4050 Flying Probe Tester

55 more news from Computrol, Inc. »

Aug 23, 2017 -

Count On Tools Inc. Expands Panasonic Nozzles for AM100 Placement Equipment

Aug 23, 2017 -

Saelig Introduces Industrial Raspberry Pi Controller ComfilePi

Aug 23, 2017 -

Vi TECHNOLOGY Combines 3D Inspection with SIGMA Link for Smart Factories

Aug 23, 2017 -

Hanwha Techwin and ESE Partner to Bring Customers Value and Versatility

Aug 23, 2017 -

Laser Design CyberGage®360, Automated 3D Scanning & Inspection System Adopted by Proto Labs in Their State-of-the-Art Metrology Lab

Aug 23, 2017 -

ZESTRON to Feature HYDRON® Technology at SMTAI

Aug 23, 2017 -

The Hermes Standard: Viscom working on first field tests

Aug 19, 2017 -

See Latest Dispense Technology Demonstrations From GPD Global at NEPCON 2017

Aug 17, 2017 -

ZESTRON Americas Announces New Regional Sales Manager

Aug 17, 2017 -

SEHO Soldering Expert to Discuss Resource & Cost Efficient Wave Soldering at SMTAI

See electronics manufacturing industry news »

Computrol’s Electronics Manufacturing Services Provide Total Customer Satisfaction news release has been viewed 879 times

  • SMTnet
  • »
  • Industry News
  • »
  • Computrol’s Electronics Manufacturing Services Provide Total Customer Satisfaction
Facility Closure

Used PCB Equipment - AdoptSMT