“The rapid pace of change in the flash market puts new demands on our customers to be able to react quickly when they have a new device to program,” said Bill White, president and chief executive officer. “Our customers rely on BPM Microsystems to provide them with timely solutions to meet their production deadlines.”
As with all support agreements, Flashstream® customers receive scheduled BPWin software releases, access to the latest fully tested algorithms, critical algorithm updates, daily beta software releases, and priority technical support at a lower MSRP of just $995. This new support option complements the standard support agreement with which customers can request six flash memory additions with a typical guaranteed delivery date within two to three weeks of order acceptance based on the complexity of the device and the availability of specifications and sample devices. Expedited delivery of two or five business days is optional under both support plans.
BPM Microsystem’s Guaranteed Delivery Program gives customers the satisfaction of on-time delivery with equal access to device support resources. In 2009, the company’s device support team met or exceeded guaranteed delivery dates 99 percent of the time. They met or exceeded expedited guaranteed delivery dates 100 percent of the time.
BPM Microsystems is committed to providing its customers with the highest level of support in the device programming industry. Its device support engineers work closely with the semiconductor manufacturers, which allows them to exchange information during the algorithm development process and ensure devices are properly supported.
For more information on flash memory device support, annual support agreements or the Flashstream®, visit http://flashstream.bpmmicro.com./
About BPM Microsystems
Established in 1985, BPM Microsystems is a global supplier of electronic device programmers for all applications. The company is the leading supplier of vision-based automated programming systems and sets the standard in device support, performance, ease-of-use, and cost-of-ownership. The company offers a wide variety of device programmers including Universal Programmers, Concurrent Programming Systems® and Fine-Pitch Automated Programming Systems.
BPM Microsystems’ financial statements are audited by Price Waterhouse Coopers LLP. BPM Microsystems is located at 5373 West Sam Houston Pkwy N, Suite 250, Houston, Texas USA 77041-5160. BPM Microsystems can be found on the Internet at http://www.bpmmicro.com.