SMT, PCB Electronics Industry News

SMT, PCB Electronics Industry News

News from OK International

OK International celebrates second consecutive Service Excellence Award win

Apr 10, 2009

The Apex exhibition has certainly got off to a positive start for the team at OK International, who collected their second consecutive Service Excellence Award. Presented to Marketing Manager Jerry Simmons at a prestigious ceremony held in Las Vegas' Mandalay Bay Hotel on Monday March 30th, the award recognizes the company's commitment to delivering exceptional service to customers around the world.

Circuits Assembly magazine's Service Excellence Award recognizes companies who excel in the area of customer service. Open to all Electronics Manufacturing Service Providers and Electronics Assembly Suppliers, the awards survey customers in order to determine the level of satisfaction across designated categories. Customers ranked OK International in five critical areas of support � dependability/timely delivery, manufacturing quality, responsiveness to requests and changes, technology, and value�for the price � and the company emerged as the clear winner in the Soldering Equipment category.

�We're delighted to have won this award for the second consecutive year and would like to extend our sincere thanks to customers in the Americas and beyond for their enduring loyalty,� explains OK International's Jerry Simmons. �Here at OK International, we take immense pride from the strong working relationships we have built with customers around the world. Our commitment to continual innovation in the areas of technology and service is unwavering and it's extremely rewarding that this has been recognized by the people who really matter � our customers. We look forward to exceeding their expectations into the future!�

OK International has been manufacturing innovative tools for the electronics assembly workbench for decades. Incorporating soldering, desoldering and rework technologies, advanced package rework, benchtop fume extraction and fluid dispensing systems, the OK International product range is underpinned by a comprehensive global sales channel. Acknowledged by the SEA judges, these leading-edge technologies are a direct product of the company's in-depth knowledge and experience in the electronics assembly industry.

About OK International

OK International is a leading global supplier of soldering tools and equipment for production assembly. The product range includes bench top soldering and desoldering tools, array package rework equipment, fluid dispensing systems and accessories, and fume extraction systems.

OK International is committed to understanding the product needs of its customers and supplies professional grade products that are innovative, reliable, price competitive and easy to use. Through a global sales channel, OK International provides expert product support and responsive customer service, with localisation to meet regional market needs.

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