Circuits Assembly Editor-in-Chief Mike Buetow presented the award to Tom Forsythe, vice president, during a Monday, March 30, 2009 reception that took place at the Mandalay Bay Convention Center in Las Vegas before the start of APEX.
�Kyzen has been the recipient of many awards over the years, but the Service Excellence Award is in a special category,� said Forsythe. �It is the opinions and words of our customers shared privately with Circuits Assembly that fundamentally select the winner of this award. While every supplier in every category in every industry believes they have superior, if not the best customer service. We have the honor of knowing that our customers hold us in that high regard, and that we have maintained that level of excellence for many years.�
The 17th annual Service Excellence Awards present awards to EMS providers, and equipment and software suppliers. The awards honor companies in the manufacturing industry that exceed expectations in customer service.
For the awards, companies are rated on a scale of 1 (poor) to 5 (superior) in five service categories: dependability; ease of use; responsiveness; technology; and value for price.
Kyzen is a leading supplier of precision cleaning chemistries to the worldwide electronics, metal finishing, medical, semiconductor, and optical industries. Founded in 1990, Kyzen offers superior cleaning chemistries, technical support, application and analytical services throughout the world. Kyzen has won numerous industry awards for its exceptional products and all products are RoHS compliant. For more information, visit http://www.kyzen.com.