Feb 04, 2004 Citing its successful customer service relationship between the two companies, Samsung Techwin, Ltd., formerly Samsung Aerospace, has given Dynatech International, Corp. Edgewood, NY, exclusive North American sales and service responsibilities for Samsung Techwin's SMT pick-and-place equipment. Dynatech International formed Dynatech Technology Corp. to handle the role. The companies developed their relationship in Dynatech's servicing of Samsung Techwin's mission-critical customers in the aerospace industries.
"Outstanding, high-quality customer service and product performance are the benchmarks on which new and existing customers will judge us," said Isaac Robinson, president, Dynatech International. "Our company maintains an exceptional reputation for service on behalf of Samsung Techwin, where we perform maintenance and repairs on mission critical systems in commercial and military aircraft. We are bringing that same 'zero-defects' mindset to SMT (Surface Mount Technology) assembly, where reliability, response time and cost-efficiency are critical to our customers' success in a highly competitive business environment."
Dynatech is looking to become a major product and service provider in the North American medium-speed SMT placement equipment market, which is expected to grow by 10 percent annually through 2008. Samsung Techwin has enjoyed a reputation for high product quality from its loyal customers but recognized the need to focus on distribution and support infrastructure. Both companies are banking on a combination of high value and a low cost structure to reach their price-conscious market.
"Samsung Techwin customers have always stood by the quality of their machines," said Mike Foster, Director of Sales. "Dynatech customers have always stood by the quality of their maintenance and repairs and the outstanding level of customer service. Combining the best of both organizations creates a single entity that is committed to selling an outstanding product and backing up the sales with all the support necessary to help our customers maximize equipment uptime and production yield. That's their key to profitability and our key to success."
Primarily serving the market for small to medium EMS and OEM shops, the Samsung Techwin line includes the newly introduced CPL 60 Compact High-Speed Chip Shooter, CP45F Full Vision Assembly System and a variety of entry-level placement systems, plus machine-control software that can tie into line manufacturing and enterprise information systems.
Both Robinson and Foster point out that as Dynatech Technology and Samsung Techwin continue to gain market-share in the market, they will be able to quicken the pace of new product development and rollout.
Dynatech Technology based in Horsham, PA, is the exclusive North American distributor for the sales and service of Samsung Techwin SMT equipment.
Dynatech International, Edgewood, NY, was established over 30 years ago with one goal in mind: to bring the best possible quality, value and service to our customers in the aerospace industry. Today our goal is to bring the same commitment to the SMT market. Dynatech International's subsidiary companies are Dynatech Turbine Services, Dynatech Engineering and Dynatech Technology.
