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NEO Tech Wins Service Excellence Award for Exceptional Customer Servi

Mar 05, 2018

NEO Tech has earned the 2018 Circuits Assembly Service Excellence Award (SEA).

NEO Tech has earned the 2018 Circuits Assembly Service Excellence Award (SEA).

NEO Tech announces that it has earned the 2018 Circuits Assembly Service Excellence Award (SEA) in the category of EMS Provider > $500 million for its outstanding customer ratings in both the Quality and Delivery categories, as judged by its own customers. Circuits Assembly Editor-in-Chief Mike Buetow presented the award to NEO Tech during a ceremony on Tuesday, February 27, 2018 at the San Diego Convention Center during the IPC APEX EXPO.

Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 25th year, functions as a way for participants to see how they compare to peers in customer satisfaction. NEO Tech received this award based on responses from its customers.

“This achievement recognizes NEO Tech’s excellent customer service throughout every level of our organization,” stated David Brakenwagen, NEO Tech Chief Sales and Marketing Officer. “Our goal is to partner with each of our customers and surpass their expectations of service, support, quality and technical knowledge while successfully introducing new products to market in accelerated timeframes.”

NEO Tech’s goal is to successfully convert customers’ product technology into engineered products, providing the most capable supply base, manufacturing products with care and delivering them on time. The company is large enough to offer refined Tier 1 tools, processes and capabilities, yet small enough to provide individualized care and service. NEO Tech provides tailored project-by-project services that focus on each customer’s individual, unique needs. The result is a true collaboration in which the customer’s needs are met – or exceeded – in a timely, efficient and cost-effective manner.


NEO Tech combines the strengths of three leading contract manufacturers: NATEL, EPIC, and OnCore. With over 40 years of heritage in electronics manufacturing, NEO Tech focuses on low-medium-volume/high-mix, high-complexity products primarily in the medical, aerospace & defense and industrial markets.

NEO Tech offers full product lifecycle engineering services, manufacturing and testing of microelectronics, cable & harness interconnect products, PCBA, full box build services and aftermarket repair and fulfillment services. The companies that form NEO Tech have been known for solving tough engineering problems that result in high-reliability, high-quality electronic solutions for customers.

Headquartered in Chatsworth, CA, NEO Tech has manufacturing and engineering locations in California, Colorado, Illinois, Massachusetts, Nevada, Ohio, Mexico, and China. NEO Tech holds and maintains industry specific certifications that include ISO9001, AS9100, ISO13485, ISO14001 and MIL-PRF-38534. To learn more, visit www.NEOTech.com.

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