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  • CBA’s Eric Miscoll Publishes New Report: “Assessing the Human Element in EMS” Survey data discloses challenges and opportunities in EMS industry’s HR management practices

CBA’s Eric Miscoll Publishes New Report: “Assessing the Human Element in EMS” Survey data discloses challenges and opportunities in EMS industry’s HR management practices

Jun 03, 2013

Charlie Barnhart & Associates LLC’S (CBA) latest report is a ground-breaking analysis of the EMS industry’s people skills. As in most services business, the importance of people to the industry’s bottom line cannot be overstated. Many prominent EMS industry corporate mission statements proclaim that people are their most important assets. With this stated emphasis on “the human element” CBA decided to assess the industry’s human resource management practices. We believe a company’s excellence in this area will be a new source of competitive advantage. 

“In the EMS industry, with its low barriers to entry and where many companies were started by engineers, there is an even greater need for attention to ‘people skills’ to find competitive advantage,” explained Eric Miscoll, PhD and SPHR, lead researcher on the project. Miscoll is uniquely qualified to this subject area, with expertise in organizational psychology, human resource management, and EMS. 

This first of its kind report will provide much needed data to senior level strategic planning teams in the EMS industry who face turbulent times ahead. CBA forecasts that the next five years will see much upheaval among these companies. This is due to the fact that the industry’s customer base, the OEMs who outsource their electronics manufacturing, are rethinking their global supply solution, moving their manufacturing from low labor cost regions like China where costs are rising and implementing a “build where you sell” regional approach; some are even bringing some of their manufacturing back in-house, eliminating the need for EMS services.

“Implementing rapid change within an organization requires a skillful strategic business planning process that must include the human element,” declared Miscoll. “This report indicates that the level of planning that will be required is not currently in place,” he warned.

Assessing the Human Element in EMS is based on primary survey data from HR professionals, as well as a thorough review of current professional literature. It gives EMS senior managers in-depth, thoughtful strategic planning guidelines and practical advice on mitigating risk in Human Resource management.

The 34-page report is available for a modest $275 by contacting Jennifer Read at 623-293-6985 or Jennifer@charliebarnhart.com.


Charlie Barnhart & Associates, LLC focuses on the intersection between the electronics OEM and its electronics manufacturing services provider. The company collects detailed case study data on the costs of these services. Charlie Barnhart & Associates then presents the data to the industry through workshops and webinars. For more information, visit www.charliebarnhart.com.

Charlie Barnhart & Associates, LLC • 3406 Forest Ridge, Spring Grove, IL 60081 • 623-293-6985  www.charliebarnhart.com

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