Jun 16, 2008 FINE LINE STENCIL considers the �complete package� to include technology, customer service/support, quality and delivery.
Technology: The company offers the best stencil technology in the market with the Slic� Stencil and Electroformed products. Additionally, it recently purchased the newest, most advanced laser system currently available. This laser system is located at the company�s Memphis facility and is manufactured by LPKF. It also features an advanced engineering team that is available to assist customers with design stage discussions, materials evaluation and selection, technology selection, and optimization of design for process.
Customer Service and Support: The company has implemented an account management system with its production and customer service teams. These individuals are responsible for each stencil that is shipped to their account. Also, FINE LINE STENCIL provides a real-time tracking system and online ordering. Customers are given a password that they can log into on the Web site to track, order stencils and pull shipment tracking numbers.
Quality: The company provides customers with superior quality control with continuous quality checks as well as inline AOI scan checks.
Delivery: FINE LINE STENCIL has three locations strategically located throughout the USA and Canada. The three US locations � Oregon, Memphis, Colorado � as well as the Montreal, Canada location are placed to better serve customers and manage capacity more efficiently. As an added benefit, the Memphis facility is located five minutes from FedEx, and has the capability to ship until midnight and still make same-day shipments.
FINE LINE STENCIL�S quality is unmatched and its customer support is second to none. Contact the company today at 719-579-8055, ext. 111 or visit http://www.finelinestencil.com to find out more information about the company.
