Jan 31, 2001 Aegis Industrial Software Corporation was awarded the coveted Service Excellence Award at the recent APEX Show in San Diego, CA, the premier industry event for the electronics industry. The annual awards program honors industry suppliers for excelling in customer satisfaction. Aegis earned the sole award in the category of Manufacturing Software.
An independent survey firm conducted a multitude of in-depth interviews with a randomly selected set of customers, asking them to evaluate the participants' dependability, ease of use, responsiveness, technology, and overall value for the price.
Jason Spera, Aegis' CEO said of the award, "Aegis is honored to have its dedication to quality, value, and service recognized by this award. We believe customer satisfaction is earned in several ways; engineering quality and response, effective customer support systems and personnel, and honesty in the sales process. We're pleased that our customers consider Aegis a partner they can trust, and that we have honored our commitments to them."
This year is the first presentation of Service Excellence Awards for the categories of electronics assembly equipment and software. These awards are part of the Service Excellence Awards Series, which, for the past eight years, has honored contract electronics manufacturers that excel in customer service.
The program is co-sponsored by the market research firm Technology Forecasters, Inc. and Circuits Assembly magazine.
Founded in 1997, Aegis Software is headquartered in a state-of-the-art development and training facility in Philadelphia PA. Aegis has international sales and support offices in Germany, UK, China, Singapore, and Japan, and is partnered with 36 manufacturing equipment suppliers. With a global customer base of more than 1600 factories across the electronics, medical, automotive, military and aerospace industries, Aegis delivers a unique level of capability, value, and time-to-value for its manufacturing customers. Learn more by visiting www.aiscorp.com.
