Consultant R. Michael Donovan writes that manufacturers need to become more nimble and much faster in their order-to-delivery process. Mike discusses the implications of push vs. pull, IT tools as enablers and potential benefits from Demand-based Fl...

Consultant R. Michael Donovan asks, �Do you really provide what your customers want and need?� He contends that companies who continuously excel at customer service will gain more marketshare. Mike provides his reader with 10 questions that can hel...

Management consultant R. Michael Donovan outlines the problems and opportunities of performance measurement as an �enabling force� for improving overall business performance. Mike also provides a checklist of the critical traits for performance meas...

Management consultant R. Michael Donovan outlines the problems and opportunities of performance measurement as an �enabling force� for improving overall business performance. Mike also provides a checklist of the critical traits for performance meas...

Consultant R. Michael Donovan article entitled �We Can�t Forecast Our Business!� is a statement he has heard countless times in over 25 years in consulting. Donovan contends that most companies are doing forecasting without the right tools, proper t...

Consultant R. Michael Donovan says good sales and operations planning is an absolute prerequisite to high performance manufacturing and effective supply chain management. In the article the author provides self-assessment questions, definitions and ...

Lowering inventories is one of the quickest ways to decrease working capital needs. Performance measurements, such as the old standby ROA (return on assets) and the newer EVA (economic value added), as well as other measures that gauge how efficient...

Consultant R. Michael Donovan discusses how collaborative e-Supply Chain Management will necessitate critical changes in the philosophy, processes and communication systems of how trading partners will and must work together. Donovan provides an ass...

Consultant R. Michael Donovan discusses the influences that will push the adoption of e-SCM, prerequisites to success, developing your strategy, ROI and implementation considerations. Two checklists within the article are intended to help management...

Blackfox Training Institute (BTI), an IPC-approved certification and training center based in Longmont, Colorado, recently invested in real-time X-ray inspection technology to support its advanced packaging technology training, which includes ball gr...