Field Engineer
Date Posted: |
February 25, 2005 |
Job Category: |
|
Location: |
|
Job Description: |
Supporting customer base in the Northeast and Columbus, OH areas, the Field Engineers install, service and maintain Universal machines and systems. The successful candidates will also train customers on operation, programming and maintenance of machines and systems.
Plans customer installations by coordinating customer support logistics and site preparation. Installs Universal machines and systems ensuring customer acceptance is successfully completed in a timely manner.
Trains customers on proper operation, programming and maintenance of Universal machines and systems. Monitors customer's workflow, work methods and processes. Makes operational or process recommendations to achieve optimal machine and system performance.
Services customer accounts. Performs preventative maintenance, machine and process audits, technical phone support and other routine services. Troubleshoots and resolves machine and system problems. Repairs, updates and retrofits machines and systems with Universal hardware, spare parts and software solutions.
Submits reports on machine and system installations, warranty repairs, overall performance levels, problems and product improvement or enhancement opportunities to Universal product teams and engineering personnel. Collects and analyzes machine and systems performance data as required.
An Equal Opportunity Employer. M/F/D/V
Minimum Requirements
BS or BT degree in a technical discipline OR relevant Associate's degree or equivalent course work in vocational or military training and two to four years related experience. Strong oral, written, interpersonal and problem solving skills are required. Computer literacy is also required.
Desired Requirements
Experience with Universal equipment, willingness to travel, exceptional interpersonal skills, electro-mechanical aptitude, exceptional work and business ethics.
|
|
Field Engineer job listing has been viewed 117 times