Printed Circuit Board Assembly & PCB Design SMT Electronics Assembly Manufacturing Forum

Printed Circuit Board Assembly & PCB Design Forum

SMT electronics assembly manufacturing forum.


Reasonability of a request from an OEM for you CMs.

#25217

Reasonability of a request from an OEM for you CMs. | 17 July, 2003

If you wanted to use ultrasonics to wash an customer's assembly, and you'd had poor success doing it in the past, would you consider it reasonable for the customer to request that YOU provide cross-sectional image analysis of the first batch of new product, after any corrective action? Let's say using 250X magnification, cast in acrylic, 10 individual sections.

Or, would you respectfully suggest that the OEM go do it themselves?

reply »

Jim

#25218

Reasonability of a request from an OEM for you CMs. | 17 July, 2003

I would respectfully tell them to kiss off and go do their own damn analysis. Or something on a lighter note so as to preserve the customer's business.

reply »

#25220

Reasonability of a request from an OEM for you CMs. | 17 July, 2003

So you wouldn't verify with something other than your own visual (magnified to whatever you have on hand at your facility) inspection that you could use the process without damaging the product?

reply »

MA/NY DDave

#25233

Reasonability of a request from an OEM for you CMs. | 18 July, 2003

Hi,

I don't know your situation, except for what I have read here on SMTnet, yet what I normally would do, is to do BOTH when it is a long term process control advantage.

I would want them to do the analysis and supply me the results and then I would want to do the analysis independently. In the long run I would want them to have the ability to do most analysis techniques as soon as possible to protect me.

I wouldn't push them on those analysis techniques, reliability tests, functional tests, etc that would be beyond their normal process control needs.

YiEngr, MA/NY DDave

This message was posted Add this forum to your site! Click to learn more. the Electronics Forum @

reply »

#25236

Reasonability of a request from an OEM for you CMs. | 20 July, 2003

A reasonable request should receive a reasonable response. * If you request a failure analysis and corrective action, you should get one from your manufacturing group. * If you desire a detailed understanding of failure, you should use an outside group that specializes in that area.

reply »

PCB Rework / Repair Services

Software for SMT