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Your right Dave. The system is set up correctly but sometimes there is a problem deleting messages with attachments. This problem was exacerbated by the scam32 virus. We set up Norton AntiVirus to quarantine these attachments and when you try to delete a message that made it through you'll get an error because the attachment isn't there to be deleted with the message.
There are a few other issues with webemail right now but they will be resolved soon. We just upgraded to cold fusion 5.0 yesterday and the mail handling capablities should be improved. A overhaul of the system, to take advantage of those improvements and handle errors more gracefully, is in the works.