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Who knows SM411 MMI problem (Initializing machine I/F) and How to troubleshoot?

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#75695

Who knows SM411 MMI problem (Initializing machine I/F) and How to troubleshoot? | 9 May, 2016

Can Anyone know how to troubleshoot SM411 MMI problem (Initializing machine I/F)?

What are possible causes of this problem? I already tried to restore MMI and OS of the machine & replacement of motherboard.

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#75710

Who knows SM411 MMI problem (Initializing machine I/F) and How to troubleshoot? | 12 May, 2016

Check your interface boards and connections. Should be in your manual under "control rack/ board connection/ " then they have the various I/F boards. I don't know the initialisation sequence, but a PC whiz or Samsung should be able to tell you the order and help pinpoint the problem.. I believe they use a SW tool called SYSINTERNALS. https://en.wikipedia.org/wiki/Sysinternals. Good luck.

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#75711

Who knows SM411 MMI problem (Initializing machine I/F) and How to troubleshoot? | 12 May, 2016

Thanks Mr. Darby,

We already Check All connections of I/F Boards, Restore OS, Change Motherboards and Install Backup for SmartSM files and Install new MMI (SmartSM files). But still same Problem. I have one possible cause in my mind is its MVME3100 but I can't still prove it. I have no other machine to simulate its I/F boards.

Thank you.

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