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EKRA E4 protection fault error message

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EKRA E4 protection fault error message | 8 February, 2016

Hello, Our EKRA E4 goes off-line after this error message: Application error: SCB16 caused a General Protection Fault in module SBCDRV.EXE at 0011:10DD. Any ideas on how to troubleshoot this? It is running Windows for workgroup 3.11

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