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Input regarding SMTnet forums

Jesse Katzman

#6728

Input regarding SMTnet forums | 30 May, 2001

Hello, I'm the director of publications for the SMTA, and we're testing the distributed content technology developed by SMTnet. I'm primarily testing the function of posting a new message, thus creating an entirely new thread, but would welcome input from any frequent user of the SMTnet forums on their value and functionality.

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#6737

Input regarding SMTnet forums | 30 May, 2001

Everyone has different needs. We all make trade-offs on costs versus benefits. So, you should determine the value and functionality of the Forums by participating in the current threads, scanning archived threads for pertinence and appropriateness of responses, and considering the utility of the other features of SMTnet.com.

More importantly, it's not what we can do for you, but what you can do for us. What contribution should we expect from your constituents, given their poor response to the SMTA user forum?

Finally, it may be a bit difficult for us to respond to your quiry, since many here have been users for some time.

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Jesse Katzman

#6747

Input regarding SMTnet forums | 31 May, 2001

Thanks for the reply. I take it, then, you like using the SMTnet forums?

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#6752

Input regarding SMTnet forums | 31 May, 2001

When the "novel" conversations predominate and the sometimes incessant "help I got solder balls" threads fade, yes. [The 'incessant solder ball' problem is one of the reasons that people (like his Slappiness) are encouraged to check the Archives (that were mentioned to you the other day) to be sure that we're not rehashing the same old problems.]

Unlike no other forum, the Mainers at SMTnet.com do a good job of improving their product, introducing new features, and responding to suggestions [and whining].

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