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DEK265GSX >>>motor commumincation error

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#56684

DEK265GSX >>>motor commumincation error | 25 September, 2008

Hello, we are using DEK265gsx printers, at the minute ARCOM unit is not communicating with motor control cards 0,1,2,3 in Y1 enclosure. Checked CPU & RS232/485 cards from other DEK265, found okay. Any help will be appreciated.

Mysmt

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aj

#56696

DEK265GSX >>>motor commumincation error | 25 September, 2008

Hi, Have you tried to download the MINT ?if this works you should be back in business , if not,check your PSU, which you can access from the back? check the manual as to which one powers the cards- dont have manual to hand but I think it is the 5v 12v PSU.

aj...

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#56708

DEK265GSX >>>motor commumincation error | 26 September, 2008

Hello aj, 5V & 12 V checked & present.

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#56709

DEK265GSX >>>motor commumincation error | 26 September, 2008

Try swapping cards in Y1 enclosure. You can swap zero and one or two and three but make sure you change the shunt position and the dip switch settings and see if your problem switches cards. The lithium battery likes to fail on those cards. Reload the mint and give it a try. Look at the LED display while rebooting.

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#56713

DEK265GSX >>>motor commumincation error | 26 September, 2008

you cannot swap 0-3 only 0-1 or 2-3 they are not the same euro cards. they function very diffrently. if you look you will see there are more chips and circuitry on one set. there are 2 w/red leds and 2 with green leds. at least thats how they soould be. motor comm errors can mean alot of things yes reload mint. check the batt on each card to see if they are good. because after loading the mint you must shut the power sw off in order to reset all the machine data that was sent to the motor controllers ect.

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#56717

DEK265GSX >>>motor commumincation error | 26 September, 2008

Isn't that what I just said? Read it again. I said you can swap zero and one OR two and three.

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