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MVT GS1 Support


Rob

#33792

MVT GS1 Support | 20 April, 2005

Hi,

does anyone know of a company that supports the old MVT GS1 AOI machines? Agilent no longer support these and we are having issues with all 4.

Cheers,

Rob.

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#34022

MVT GS1 Support | 3 May, 2005

Rob, I have soft copies of the GS1 Manuals if that would help. Just curious what your issues are, I may be able to offer help.

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Rob

#34024

MVT GS1 Support | 3 May, 2005

Hi,

Thanks for the offer - its the hard drives that have died - seems to happen to them after a while.

We can replace them but it's getting all the settings on the new ones and the machines accepting them.

Any help would be appreciated, & we're happy to pay.

Cheers,

Rob.

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#34135

MVT GS1 Support | 8 May, 2005

hi,Rob Our company also have some old machines GS1 & GS1+ and,our area service center can not support them,so we had to solve the issues we meet.Maybe we could exchange our experiences about this machine. By the way,I want to know which version are your machine?Our GS1 version is 3.06Ver.

regards

huang

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#34302

MVT GS1 Support | 17 May, 2005

Did you guys try CSA (Customer Service Associates). They are the support arm of Agilent. I know there are a couple of guys around still that are familiar with the GS-1's. Their phone number is 440-832-0822. Ask for Mike Dickey

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#34305

MVT GS1 Support | 17 May, 2005

And could you tell me their email? thanks a lot!!

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#34372

MVT GS1 Support | 20 May, 2005

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