SMT electrolytic capacitor lead classification is???

I'm just wanting something solid to show my workplace. I am under the belief that it is a flattened coined lead. But like how i've been trained in IPC, I have to be able to prove that it is true... or that IPC says it is false. We have a customer that has had some complaints about how our Electrolytic caps hang a bit over the toe end of the pad. It is to my belief & understanding that the customer's Quality personel might be unknowledgable in this area. I am merely putting in my 2cents as to what my experience has worked with. We have had assemblies (numerous ones) where customers have not complained about it. I noticed the other day when we came across this & discovered that our process book stated that the Electrolytic Capacitor had to be tweaked exactly to being all within the pads without any overhang... (here's the kicker) per IPC. I disagree with that notation & wanted to look for resources on the internet (data sheet, part specs, etc...). I've had no luck whatsoever. I'd like to write the IPC specialists but have no contact info. So i thought I'd come to the forum for other industry experts knowledge. No surprises... Just straight forward reasoning. Thanks for your input so far. ANy further additional support/opposition in this would be greatly appreciated for debating purposes. Thanks again.

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